← Back to Home

DMCA Policy

1. Our position

Snapline stores photographs that our customers take of their own work. Copyright complaints are therefore rare, but they are possible — most obviously about a logo or a document image inside a shared report. We respond to valid notices under the Digital Millennium Copyright Act and equivalent legislation, and we do not host content we have been properly told is infringing.

Note that most Snapline content is private and reachable only by the organisation that owns it. If you have found infringing material, it is almost certainly a share link — a public page a customer created — and the URL you send us should be that page.

2. Sending a takedown notice

To be effective under 17 U.S.C. §512(c)(3), your notice must be in writing and include all of the following:

1. A physical or electronic signature of the copyright owner, or a person authorised to act for them.
2. Identification of the copyrighted work you claim has been infringed, or a representative list if there are several.
3. Identification of the material you say is infringing, with enough detail for us to locate it — the full URL of the share link is the most useful thing you can give us.
4. Your name, postal address, telephone number and email address.
5. A statement that you have a good-faith belief that the use is not authorised by the copyright owner, its agent, or the law.
6. A statement that the information in the notice is accurate and, under penalty of perjury, that you are authorised to act on behalf of the copyright owner.

An incomplete notice may not be effective, and we may come back to you for the missing part rather than act on it.

3. Designated agent

Send notices to our designated agent:

Copyright Agent, Snapline
Voice2Jobs Inc.
2727 Steeles Ave W, Unit 103
North York, ON M3J 3G9
Canada
support@voice2jobs.com — subject line “DMCA notice”

4. What we do with a notice

On receiving a valid notice we will remove or disable access to the material expeditiously — in practice, by revoking the share link — and notify the customer who published it, passing on a copy of your notice including your contact details, so that they can respond.

5. Counter-notification

If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notification under 17 U.S.C. §512(g)(3) containing:

1. Your physical or electronic signature.
2. Identification of the material removed and where it appeared before removal.
3. A statement under penalty of perjury that you have a good-faith belief the material was removed as a result of mistake or misidentification.
4. Your name, address and telephone number, and a statement that you consent to the jurisdiction of the federal court for the district where you live (or, if outside the United States, any judicial district in which we may be found), and that you will accept service of process from the person who sent the original notice.

We will forward it to the original complainant. If they do not tell us within 10 business days that they have filed an action seeking a court order, we may restore the material.

6. Repeat infringers

We terminate, in appropriate circumstances, the accounts of customers who repeatedly infringe copyright.

7. Misrepresentation

Under 17 U.S.C. §512(f), anyone who knowingly materially misrepresents that material is infringing, or that it was removed by mistake, may be liable for damages. Please be sure before you send either kind of notice.